Melissa has, in a proffesional and caring manner, provided me with much needed financial advice and help regarding aged care. The extra assistance with completing complicated forms has been appreciated.
Liz - Kennington - September 2020
On recommendation, I approached Melissa and John to assist with the management of my elderly mothers assets and also to set up a plan for an eventual move into aged care. From the first meeting I felt very reassured that I had made the right decision to engage their help, in fact, a weight was lifted from my shoulders. Melissa’s knowledge of the aged care sector is exceptional and she certainly makes it easier to navigate a very complex environment. Melissa and John have also assisted in financial management and I am very happy with their advice. It is reassuring to know I have their support at any stage and can highly recommend them to anyone requiring clear and impartial advice.
S.G. - August 2020
We used Fletcher and Butler to evaluate our financial options when moving my father to residential care. Melissa was sensitive and knowledgeable and did some very detailed and clear modelling to show us the impact of different choices. I have no doubt that we have used the information she gave us to give dad the best and most secure outcome possible. Her kind and down to earth approach made a stressful time much easier. I would have no hesitation recommending her (in fact I have already recommended her!) to anybody considering aged care options.
Kath W - June 2019
We were very impressed with John's knowledge, his ability to explain things and his friendly, relaxed nature. He was extremely thorough in all the necessary planning and we certainly walked away feeling very confident about our investments. Without any hesitation, I would recommend John to anybody who has had little experience with financial planning. No regrets at all. In a nutshell, just a really nice bloke who knows his stuff.
Angelo G - May 2019
Fletcher and Butler Financial Planning were able to come up with a suitable financial plan to enable us to enter our mother into a nursing home. We were very happy with the advice and service provided and would thoroughly recommend them for any financial advice.
K & V Cook - May 2019
We very much appreciate all the help that we have received from Melissa with regard to aged care advice and financial planning for our parents, both of whom are now in a nursing home. Melissa has gone out of her way to help us with complicated forms that needed to be filled out and it's been a tremendous help having her there to answer our questions and explain how the aged care sector works.
The whole process of working through what had to be done for Mum and Dad was overwhelming initially, but with Melissa's advice and guidance we have got through it. It's great to know if anything needs to be explained or worked out for our parents in the coming months, Melissa is there to help. With many thanks.
Lynette Gallagher - March 2019
It was wonderful to have Melissa reassure my parents they could afford aged care then develop options that allowed them to move quickly into the aged care facility of their choice. Melissa liaised with the aged care facility providing a smooth transition. My parents have gone from doubting they could afford aged care to being happily ensconced in their new home.
Rodger Tarran - March 2019
When I had to put my husband into full time care I needed help to decide the best way of financing this. Melissa provided this. She prepared a comprehensive, easily understood Statement of Advice, presenting several options for me to consider. Together we discussed the options and chose one to activate. Her help was invaluable at a stressful time.
Dorothy Crothers -November 2018
Making decisions about placement for a loved one is exceedingly stressful. The support and financial expertise provided by Melissa Butler was vital to my decision making. It is a great comfort to me to know that I can turn to her at any time for assistance. I am indebted to the staff at Uniting Age Well for referring me to Melissa.
Viola E. Sutherland - November 2018
John is down-to earth, very approachable and easy to chat to. He listened to us and helped us set up a portfolio to suit our needs. We have recommended him to a number of friends.
Melissa was prepared to expend time above and beyond what was expected of her. Her patience in explaining and making clear complex problems and her attention to my needs was exemplary. Her competence in dealing with and solving what appeared to me to be difficult and time consuming problems was reassuring and skilled. Her ability to deal with seemingly endless bureaucracies and different administrations left me with a sense of relief and confidence that I had chosen my adviser well. In all my dealings with her, I found Melissa to be sensitive and very thoughtful. I have no hesitation in thoroughly recommending her as an adviser.
When recently faced with the task of sorting our mothers' financial situation on entering aged care we weren't sure where to start. Thanks to Melissa's professional expertise and caring manner, we feel confident in the process ahead with her support. We would highly recommend her services to anyone in this situation. Thanks Melissa.
John Fletcher, who I have dealt with for nearly seven years, has always been very helpful, prompt, clear in demonstrating the issues, honest, friendly and a pleasure to have as a Financial Adviser. So is Melissa who I have also dealt with over the years. Making a great asset. My best wishes and thanks for their assistance. Happy to continue with their advice.
" Some years ago after doing some research and speaking with John and other staff, I placed my financial affairs with Fletcher and Butler. I am now reaping the rewards of that decision. How many opportunities in just knowing what is available to grow the portfolio I had not even heard about.
They have the plan and know how to individualize client’s needs and are so very professional in every aspect.
The business office is near the station and away from parking stresses, is beautifully presented in the way of interior comforts.
The blue logo attracted me to enquire further. It’s perfect. "
Mary H.- Footscray
We find John trustworthy and helpful. He has assisted us in filling out long forms. He has advised us regarding our private investments. And he manages our Super funds, keeping a watch on their performance, with recommendations to make changes occasionally. John and Melissa are both friendly and efficient and we value their advice.
Melissa’s empathy, professionalism and forthright approach were crucial to the process of working out my mother’s financial position prior to moving into an aged care facility. Melissa was able to explain the intricacies of the Aged Care funding model in a manner that left me feeling confident about a difficult decision. Her financial modelling was thorough and considered every contingency, including taxation and pension implications. Mum’s wellbeing was always the focus of every discussion with Melissa, and she worked hard to ensure that I was comfortable with every choice.
Kathleen Pleasants - Lecturer - La Trobe University
We first met John Fletcher soon after retiring to Central Victoria in 2001. Originally employed by our bank, John provided excellent advice on setting up retirement and superannuation funds, in addition to many other financial services. When John left the bank and set up his own financial advice service we stayed with the bank's advisers for a year or two but were very disappointed with the increased costs and lack of personal attention.
We quickly returned to John (now Fletcher & Butler Financial Planning) and have been delighted with his services since. John provides an exceptional degree of personalisation, and his advice has always been prompt, sound and reliable.
In today's volatile financial world, first-class financial planning advice is paramount, and to that end we have no hesitation in recommending Fletcher & Butler to any prospective client.
Brook & Keriwyn Acklom